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What we do
What we do
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About us
DanChurchAid believes
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Work with us
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Complaints
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Suspicion of corruption?
How to file a complaint
To file a complaint, fill out a complaint form (available here) and send it to complaints@dca.dk.
Only three employees from the Human Resource Unit in Copenhagen have acces to this e-mail. On basis of the complaint, it will be considered if an investigation committee will be established and an investigation will take place.
The complaint will be handled in full confidentiality and with great respect to the complainant and the persons/organizations involved.
DanChurchAid does not accept anonymous complaints.
What we do
Typically, we discover corruption through:
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Our procedures, control mechanisms, evaluations and revision
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A tip from staff, partners or sister organisations
The methods often used to reveal corruption include:
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Programme- and project evaluations
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Monitoring visits and reports
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Financial reporting and project audit
Clearly expressed attitude
DanChurchAid has developed central guidelines for partners and staff with a clearly expressed attitude to corruption:
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All partners sign a cooperation agreement for each project, including an anti-corruption clause
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All purchases shall take place according to our procurement manual. All purchases require a signed agreement with an anti-corruption clause
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The staff manual for expatriates and ”Staff Manual” for local staff clearly describe the tough disciplinary measures taken against an employee involved in corruption
DanChurchAid sometimes operates in countries or situations where we cannot follow normal procedures and guidelines. In such special case a document is produced, describing exemptions in procedures and guidelines. This document is signed by senior management in DanChurchAid.
Tools to fight corruption
In addition to the central guidelines, our
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appointment policy
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accounting manual and programme and project manual
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evaluation- and monitoring tools and
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policy against sexual abuse
are bricks in the foundation for creating a reliable and anti-corrupt organisation.
Clear practice if suspicion arises
When there is a well-founded suspicion of corruption, we have a clear practice:
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The relevant donor (Ministry of Foreign Affairs, the EU, Danish/foreign partners or others) is immediately informed about the suspicion (normally within 48 hours);
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An investigation is initiated and in most cases an audit is conducted;
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Steps are taken to make guidelines and procedures to stop and prevent future corruption.
Further steps
If the investigation confirms the suspicion, we take further steps:
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If it is a DanChurchAid employee, disciplinary steps are taken and the employee is requested to return the amount in question (if the theft of money is part of incident);
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If it is a partner organisation, the partner is requested to take the necessary steps to stop, reveal and improve the conditions that led to corruption. The partner is requested to return the amount in question;
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Corruption is reported to the police unless special conditions speak against it (security, health/life, weighing of the effectiveness of the judicial system, court costs);
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The relevant donor (Ministry of Foreign Affairs, the EU or others) will receive a complete account of the extend, course and steps taken – in addition we inform relevant sister organisations;
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The case is published. Exemption can be made if publication is in conflict with our non-disclosure policy describing the special situations when DanChurchAid does not want to publish concrete information, e.g. due to the security of our staff or partners.