The Core Humanitarian Standard on Quality and Accountability (CHS) sets out Nine Commitments that organisations and individuals involved in development work and humanitarian response can use to improve the quality and effectiveness of our programmes. It also facilitates greater accountability to communities and people affected by crisis: knowing what organisations have committed to will enable them to hold those organisations to account
DCA is proud to be certified. We consider the CHS certification an important recognition of the quality and accountability of our work – and a critical tool in our daily work. The Core Humanitarian Standard helps DanChurchAid to assess and ensure the quality of our work, to reduce the risk of mistakes, abuse and corruption, and continuously improve our work – for the benefit of both DanChurchAid and, not least, the people we work for.
DCA received the CHS certification after external auditors from the Humanitarian Quality Assurance Initiative (HQAI) had carried out a thorough assessment of our quality management systems and their implementation. The certification audit took place in autumn 2016 and you can find the audit report here (4.15 MB). The CHS certification is awarded for a four-year period and runs until 12 January 2021.
DanChurchAid was initially certified in 2008 in accordance with the former Quality and Accountability Standard: Humanitarian Accountability Partnership (HAP), and re-certified by HAP in 2012. However, in 2014, the CHS replaced and expanded the HAP standard, and DCA initiated the transition to the CHS.
Accountability means responsible use of power. Accountability requires that humanitarian and development agencies in their management, quality assurance, and whole way of working take into account the views and priorities of different stakeholders, and primarily those who are affected by our work. Accountability also means that people can hold us to account for our commitments, or, in other words, insist that we walk the talk!
High accountability standards are in particular important in organisations that work with and for disaster-affected, poor or disempowered people. Humanitarian and development organisations exercise quite a high level of power.
The people they work with often live under vulnerable and exposed circumstances and have limited resources to influence institutions and organisations whose programmes may have considerable impact on their lives.